Shipping policy
Shipping Policy – London Luxe Hair Co.
At London Luxe Hair Co., we want to make sure your order reaches you quickly and safely. Please review our shipping guidelines below:
Processing Time
- All orders require 1–2 business days for processing before shipping.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Times & Rates
- Shipping times and costs vary depending on your location.
- Once shipped, orders typically take 3–5
- business days to arrive within the U.S.
- International shipping may take longer and depends on your destination.
Address Accuracy
- Please double-check your shipping address at checkout. We are not responsible for packages delivered to the wrong address due to customer error.
Lost or Delayed Packages
- Once your order has been shipped, delivery times are in the hands of the carrier. London Luxe Hair Co. is not responsible for delays, lost, or stolen packages.
- If an issue occurs, please contact the shipping carrier directly with your tracking number.
Local Drop-Off Option
- If you are located in Long Island or Queens, we offer a local drop-off option instead of standard shipping.
- To arrange a drop-off, please contact us.